We all know someone who is incredibly bright and yet cannot seem to pull their lifetogether. The brilliant student who flunks out of university, or the incredibly intelligent worker who can’t seem to get ahead in their company. We know from our fa...

We all know someone who is incredibly bright and yet cannot seem to pull their lifetogether. The brilliant student who flunks out of university, or the incredibly intelligent worker who can’t seem to get ahead in their company. We know from our familiarity with them that they have a good to superior intelligence level, but that doesn’t seem to be enough to ensure success. And at the same time, we can probably describe in some form why we feel these people have notbeen successful. Our descriptions would include certain traits or behaviors that have nothing to do with intelligence.Over time, scientists have begun to study why standard intelligence along isn’t enough to predict performance in an individual. They have realized that there is another type of intelligence that isn’t related to the standard cognitive intelligence – it’s called emotional intelligence. This textbook will cover what emotional intelligence is, how you can discover what your own Emotional Intelligence actually is and how, by understanding your own emotions and those of others, take your leadership and management skills to the next level.